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Energy efficiency advice services

We have general energy saving advice on this website. 

If you’re looking for bespoke energy efficiency advice for your home – try the Simple Energy Advice website - 0800 444 202.

In Scotland, Home Energy Scotland can support you - 0808 808 2282.

In Wales, you can contact Nest for tailored advice - 0808 808 2244.

In Northern Ireland, you can use the Northern Ireland Energy Advice Line - 0800 142 2865.

Energy Saving Trust regional offices

NB. These offices do NOT provide advice.



Head office



Energy Saving Trust England, 30 North Colonnade, Canary Wharf, London, E14 5GP

020 7222 0101

020 7654 2444

Northern Ireland

Energy Saving Trust Northern Ireland, Titanic Suites, 55/59 Adelaide Street, Belfast, BT2 8FE

02890 726006



Energy Saving Trust Scotland, Second Floor, Ocean Point 1, 94 Ocean Drive, Edinburgh, EH6 6JH

0131 555 7900

0131 555 7919


Energy Saving Trust Wales, 33 Cathedral Road, Cardiff CF11 9HB

029 2046 8340


Business Services

Find out more about how we can help your business or organisation through Product Performance, Fleet Services or Data and Insight expertise. 

Call our Product, Transport or Consultancy professionals on 020 7222 0101 to discuss your requirements. Calling hours: Monday to Friday, 9am to 5pm.

Alternatively, email the team at with details of your query.

Press office

If you are a member of the media with a press or media-related enquiry, please contact

Staying in touch


Subscribe to our monthly energy saving email Energywire, delivering expert advice and top-tips for saving energy and reducing fuel bills at home. Energywire will keep you informed about exclusive offers such as field trials and the chance to win energy-saving products and goodies.


Follow us for regular energy saving news and updates via Facebook, Twitter, LinkedIn or YouTube. Check our social media house rules for our guidelines around engaging on social media.

Company feedback and complaints

If you'd like to learn more about our customer complaints process, please download our Complaints Procedure document. 

Please email any complaints or feedback to and include:

  • your first and last name
  • the first line of your address and postcode (we'll check to see if you're already on our system)

Please note, this inbox is not monitored to offer advice. Please call your relevant advice centre on the number listed at the top of this page.

If you are contacting us about a problem on the site, please also include:

  • the browser you're using (i.e. Internet Explorer (plus version), Mozilla Firefox, Google Chrome, Safari)
  • your operating system (i.e. Windows, Mac)
  • the webpage where the problem occurred
  • a screenshot of the error, if possible

We will aim to reply within 30 working days. Read our Treating Customers Fairly statement.

Energy Saving Trust Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 716195).